Field History
2022 — Present
Information Security Engineer
SOFWERX
Establish and maintain security policies while implementing solutions to protect critical data on a restricted CUI network. Conduct risk and compliance assessments, establish POA&M, configure all security hardware and software, and advise executive leadership on information security risk.
2019 — 2022
Information Security Analyst
Wounded Warrior Project
Reduced phish-prone associates from 22% to 6% in year one. Eliminated 10,000+ enterprise-wide vulnerabilities through an efficient vulnerability management program. Led security validation and penetration testing on national and international networks.
2018 — 2019
Applications Administrator
Wounded Warrior Project
Ensured secure delivery of enterprise software applications. Developed a proprietary Power Apps solution for incident reporting, supported multi-tier environments (Dev, UAT, Production), and facilitated server application upgrades.
2015 — 2018
Systems Engineer
Genesys / Interactive Intelligence
Orchestrated direct support for client infrastructure including software installation, configuration, and maintenance. Achieved 90% client satisfaction. Utilized SQL queries for front-facing issue resolution and cultivated VM testing environments.
2014 — 2015
Software Support Technician
DesertMicro
Troubleshot and remediated client software issues. Formulated database maintenance plans using MS SQL Server. Administered user access, installed upgrades and patches, and managed backups and restores.